OneGreatDog.com Privacy Policy

Definitions: This policy refers to onegreatdog.com and includes onegreatdog.com and One Great Dog - Trainer, Inc.

Privacy
One Great Dog - Trainer, Inc. provides this Privacy Policy in order to help clarify and further indemnify onegreatdog.com We (onegreatdog.com) do not collect, sell, rent, trade, or otherwise exchange any personal information gathered on this web site from any of it's visitors, clients, vendors, or other guests for any reason. We expressly forbid and furthermore do not condone any such practices.

Please use the following information to help identify how we use your information which may be gathered during your visit at onegreatdog.com:

Web server activity logs
Like most web servers on the Internet, our servers collect and store all of the information that your web browser sends when it requests a web page, including:
the name, domain, and numerical internet address of the "host" computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet. The Internet address of the web page that you came from (for this visit that address is DIRECT REQUEST);
the page you requested from our site and the number of characters sent to your computer; and
the information your web browser software sends as its so-called "User Agent," which typically identifies the browser software and may also indicate the operating system and type of CPU used in your personal computer. Your User Agent information is Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1).
It is impossible to determine the actual identity of an individual user from this information.

The logs are periodically summarized and analyzed in order to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness.

Electronic mail
When you send us personal identifying information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information), we use it to respond to your requests. We may forward your e-mail to other members of the onegreatdog.com staff or contract personnel who are better able to answer your questions. We do not retain or distribute lists of e-mail addresses to any parties outside of onegreatdog.com. In no event, do we distribute lists of e-mail addresses to entities outside our immediate staff.

File transfer protocol (FTP)
Many sites using the file transfer protocol may also store your e-mail address if your web browser is configured to provide it. By default most web browser software does not send your e-mail address; this option is configured through your browser preferences. In Netscape Navigator, for example, this option must be set by you through the Advanced preferences category by the item labeled, "Send email address as anonymous FTP password."

Online surveys
When you voluntarily provide us with personal information as part of an online survey, we use it to perform various quantitative and qualitative analyses to improve customer service and satisfaction. We may forward the information collected to other onegreatdog.com employees or contract personnel to perform the actual analysis. You are under no obligation to participate in such surveys. Non-participation will not inhibit your use of our web site in any way. If you provided the information to us in error, you may request its removal at any time.

Ordering products
When you voluntarily provide us with personal information such as name, shipping and billing address, and credit card number when ordering products online, we use the information to fulfill your order. We may forward the information collected to other onegreatdog.com employees or contract personnel or to other computer systems (such as secure electronic commerce servers) to complete the requested transaction.

Marketing information
We may collect information from you, with your permission, that will allow us to provide various customer services, such as promotional materials and product availability notices. We may forward the information collected to other onegreatdog.com employees or contract personnel to provide specific marketing services. We will remove such information at your request.

Collection and release of gathered information
We want to make it clear that we will not obtain personal identifying information about you when you visit our web site, unless you choose to provide such information to us. Except in the course of officially authorized law enforcement investigations, or in the event of a suspected attempt to deliberately circumvent our system's security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers), we do not attempt to identify individual users or share any information we receive with any parties outside of onegreatdog.com. In the latter case, collected information associated with a suspected intruder might be shared through the onegreatdog.com Security Administrator with an incident response service.

Retention of collected information
Cookies - Some applications may save a "cookie" on your computer's hard disk to provide a temporary history of actions taken. A common example is the tracking of items placed in an online "shopping basket." We do not retain any record of "cookies" beyond what is necessary for running the application.

Web server activity logs - Monthly extracts of the log files are archived and stored off-line at our discretion for an indefinite period of time. Some statistical summaries derived from these data may be retained online or off-line at our discretion for an indefinite period of time.

E-mail - Information collected via e-mail will be retained at our discretion in a directly readable form for as long as necessary to complete our response. The e-mail itself may be retained in an archival form as required by Federal, state, and other local laws and regulations governing the retention of historical records.

Online surveys - Information collected via online surveys may be maintained at our discretion for an indefinite period of time.

Marketing information - Such information may be maintained at our discretion for an indefinite period of time.

Affiliates, Vendors, Other third Parties
onegreatdog.com makes no warranties, guarantees, or any other judgment in regards to any affiliates, vendors, sponsors, or other third-parties mentioned or advertised on this site. Furthermore, onegreatdog.com does not endorse said services unless explicitly stated on this site. For any inquiries or to view these sites' Privacy Policies, Copyright Statements, etc., please visit their individual sites.